How to import theme demos
There are 2 ways to import the demo on your website. If option 1 does not work, try option 2.
OPTION 1: ONE-CLICK INSTALL --------------------------------------
- Make sure the theme is installed. Then go to WP-Admin > Appearance > Install Plugins. Install and activate all the required plugins.
- Go to WP-Admin > Tools > Demo Content Install. Choose your favourite demo and install it. It should take 3 to 10 minutes.
If you don't see the "Demo Content Install" under "Tools", go to WP-Admin > Plugins. Deactivate AND Delete "Iron Demo Importer" plugin. Then go to WP-Admin > Appearance > Install Plugins and install "Iron Demo Importer" again. Then refresh your browser. Now check if you can go to WP-Admin > Tools > Demo Content Install.
If you still don't see the option, go to Option 3: Install from a demo's backup below.
Here's some issue you might face when importing the demo:
1) Error message: Important: You need to activate zip extension.
This message might show up when you go to Tools > Demo Content Install ( http://d.pr/i/Mm93 )
If it's your case, it means that Zip extension is not enabled on your server. To enable it,
- Go to your CPanel > Select PHP Version and check ZIP. See Screenshot: http://d.pr/i/Nf7L
- If you don't have access to your CPanel, please contact your web host so he can enable Zip Extension.
2) Error message: Timed Out If you have a Timed Out message when you are importing the demo it means that your max_execution_time is set only to 30 seconds or so. Our demo's data is big and the import process while takes more than 30 seconds. It's why you see a timed out message.
- To raise the time a script is allowed to run, go to your CPanel > Select PHP Version > Switch to PHP Option (http://d.pr/i/Z6ev)
- Then check for max_execution_time and change the setting for 30 then click Apply and Save (http://d.pr/i/QXG2)
- If you don't have access to your CPanel or you still receive a timed out message, please contact your web host so he can set your max_execution_time to 600.
- If above steps doesn't work, see OPTION 2 below.
3) You can't see the "Demo Content Install" menu under WP-Admin > Tools
- To fix this, go to WP-Admin > Plugins and deactivate AND delete the plugin Iron Demo Importer. - Then go to WP-Admin > Appearance > Install Plugins, and install the plugin Iron Demo Importer again. - Then refresh your browser window and you should now see "Demo Content Install" under WP-Admin > Tools.
OPTION 2: MANUAL INSTALL -----------------------------------
If option 1 doesn't work or you have a problem such as Timed Out issues, or Internal Error 500, etc, please install the demo manually. We have set up a video tutorial to learn how to install it manually. See video below.
Remark: The files required to install the demo's content are located in the folder called /Demos Content/ of SONAAR-WP-PACKAGE.ZIP that you have downloaded from Sonaar Account > Licenses Keys.
Step 01: Install the required plugins: 00:26
Step 02: Import the demo's content XML: 01:11
Step 03: Create and assign a menu: 03:30
Step 04: Tell WordPress which page is your homepage: 04:32
Step 05: Import Revolution Slider and Banners: 05:03
Step 06: Import Essential Grids: 05:56
Step 07: Import the Theme Options: 06:37
Step 08: Import the Music Player Options: 07:52
You can always open a support ticket at https://support.sonaar.io if you have any issues. We are here to help.