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Public Tickets

Johnny Burke player not displaying correctly Podcast Help on the Theme   Updated 17 minutes ago   1 Most recent comment from Johnny Burke:when I am on the front page, the player for episode #163 looks fine, but when I click on this, I do not see the player INT Track CTA Popup Broken in Sticky Player MP3 Audio Player Plugin   Updated 19 hours ago   2 Most recent comment from Alexandre Dubois:Hi, This will be fixed in the next plugin version. We will try to release it next week, but if you provide an access to the wp-admin I will be able to fix it right away on your site Alex Call To Action column MP3 Audio Player Plugin   Updated 20 hours ago   20 Most recent comment from Max:Disable this option: https://drops.sonaar.io/i/KspU4D Mike License Features on Checkout Page MP3 Audio Player Plugin   Updated 20 hours ago   7 Most recent comment from Mike:I just realized the "Add License Option" button on the same page does exactly what I'm looking for- allowing me to add custom icons and text in the license summary. Ignore my suggestion, I got ex ... Ayhan Theme Install Get Started with the Theme   Updated 23 hours ago   7 Most recent comment from Max:Follow this instruction on how to install the Elementor Kits you have purchased:https://sonaar.io/docs/how-to-use-and-import-sonaar-elementor-kit/ Jonathan Barker Page breaks after tablet orientation shift Troubleshooting the Theme   Updated 1 day ago   4 Most recent comment from Alexandre Dubois:Hi Jonathan, Thank you to have reported this, I can now replicate the issue. I dont have any fix for now, but we will take a look on this. John MP3 players MP3 Audio Player Plugin   Updated 2 days ago   5 Most recent comment from Max:No, you don't have to purchase the templates since you are using divi and those templates are Elementor only.See this article for our shortcode and its attributes https://sonaar.io/docs/add-audio ... Glenn range slider filter MP3 Audio Player Plugin   Updated 2 days ago   2 Most recent comment from Alexandre Dubois:Hi Glenn,Please try again. Let me know how it goes. Matthew Oswalt Sonaar theme General Help on the Theme   Updated 2 days ago   9 Most recent comment from Alexandre Dubois:Ok. I hope everything will be resolved quickly. Stuart color customization Troubleshooting the Theme   Updated 4 days ago   2 Most recent comment from Alexandre Dubois:Hi Stuart, 1. First change the purple color through the theme options. Go to wp-admin>theme options>look and feelAnd replace the purple color here.Go to wp-admin>Audio Players & Events settings>musi ... Alex Sale Price Issues Troubleshooting the Theme   Updated 4 days ago   7 Most recent comment from Alexandre Dubois:Well done. Sorry for this. matt player compatibility MP3 Audio Player Plugin   Updated 4 days ago   40 Most recent comment from Max:Hi,We dont have this kind of feature out of the box im afraid, sorry. Rich Artists photos not loading, and all the icons for social media are not appearing on home page and other pages Troubleshooting the Theme   Updated 4 days ago   4 Most recent comment from Alexandre Dubois:Hi Rich, I have tested with three devices and many browsers and artist pictures are always visible to me. Please clear cache and test it without be logged to the wp-admin. Let me know how it goes. Chance style MP3 Audio Player Plugin   Updated 5 days ago   2 Most recent comment from Alexandre Dubois:Hi, You have to hide the tracklist and the artwork. Joni Request: option to sort by... MP3 Audio Player Plugin   Updated 6 days ago   3 Most recent comment from Jonathan Barker:Randomization would also be a great sorting feature.  While shuffle tries to achieve the same effect, it does not update the list visitors see.  I know it's not easy, but I was thinking somet ...