Okay
  Public Ticket #1557262
Unable to update
Closed

Comments

  • Nicolas Piron started the conversation
    April 28, 2018 at 7:25am

    Hello,

    I am unable to update to version 1.5.2

    Error message:

    An error occurred while updating Sonaar: Update package not available.

    Also, where can I check the release notes?

  •  1,114
    Max replied
    April 28, 2018 at 4:08pm

    Hi there,


    What is your license key? Perhaps you didnt added your domain to your Sonaar account. To check this, please go to https://sonaar.io/login

    once you're logged in, please go to License Keys, select your license, then go to Manage Sites. Make sure your domain is added there.
    If it doesnt work, please provide me your License Key and access to your wp-admin please.


    The change log is available here: http://demo.sonaar.io/wp-content/themes/sonaar/changelog.txt

    Thanks,

    Max from the Sonaar.io Crew

  • Nicolas Piron replied
    May 11, 2018 at 7:31am

    It seems everything was ok on sonaar.io...

    Where can I contact you? As I don't want to put my key and a login/password on a public ticket...

  •  1,114
    Max replied
    May 11, 2018 at 5:17pm

    Hi there,


    you can always have a secure chat with us at https://sonaar.io/


    thanks

    Thanks,

    Max from the Sonaar.io Crew