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  Public Ticket #1713371
Track name not displaying
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Comments

  • James Beaubeaux started the conversation

    I am just starting to receive statistics of the # of times a track or playlist is played. All of my playlists only have one track since they are all individual podcasts. Two of the podcasts have been played since I installed the plugin, but one of them is not displaying the track name. (see attached).  Any suggestions on how to fix this?  Thanks!

  •  1,114
    Max replied

    Hi there, 

    Umm, could you please provide me access to your wp-admin and I will gladly check the issue you have? It would help me a lot because it's hard to say whats wrong with only a screenshot.


    Thank you

    Thanks,


    Max from the Sonaar.io Crew

  • James Beaubeaux replied

    OK, but how do I do that privately?

  • James Beaubeaux replied

    I solved the mystery.  The actual audio file needs to have the name of the file in the 'title' field for the name to show up in statistics.

  •  1,114
    Max replied

    Excellent

    Thanks,


    Max from the Sonaar.io Crew