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  Public Ticket #1740374
Demo Content not working properly
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Comments

  • Lukas started the conversation

    Hi there,

    I've just set up the template and installed demo content for SoundMan Theme, but the menu isn't showing correctly. Some buttons on some pages are not showing up correctly. It seems to be that there are incompatibilities, maybe with my Wordpress or PHP version. Do you have an idea? Which WP and PHP versions are supported?

  •  1,114
    Max replied

    Hi there,

    Could you please provide me access to your wp-admin and I will gladly check the issue you have.


    Thanks,


    Max from the Sonaar.io Crew

  •   Lukas replied privately
  •  1,114
    Max replied

    Hi,
    Could you please assign my user the role administrator please?


    thanks

    Thanks,


    Max from the Sonaar.io Crew

  • Lukas replied

    Ok, did it. Thanks.

  •  1,114
    Max replied

    Ok i have fixed the css that was not loaded by your server. The original issue was because your server doesnt interpret dynamic CSS as a true CSS file. see screenshot: https://d.pr/i/V0yG5l


    In addition, there is an issue with your server when using the Ajax page loading (which make the continuous footer audio player available). When ajax is turned on, the audio doesnt play. When ajax is turned off, the audio fully work. (you can enable it on/off by going to wp-admin > theme options > general settings : https://d.pr/i/2KjMAO )

    It seems that it's a server issue which doesnt load CSS/JS files correctly. It happens only with your server (We have around 20 000 people who use our themes and it seems to work pretty well..)

    May I ask who is your webhosting?

    Thanks,


    Max from the Sonaar.io Crew

  • Lukas replied

    Many thanks Maxime. I found the reason, my server didn't interpret GET requests correctly, which start directly after the domain, eg. http://domain.com/?load=... . I had to reconfigure my URL-dispatcher and now everything works fine with dynamic CSS. I'm hosting it on a root server by myself and due to security reasons I use Cherokee instead of Apache. Thanks again for pointing me in this direction.

  •  1,114
    Max replied

    Great Lukas !! awesome !


    Thanks,


    Max from the Sonaar.io Crew