I am Currently unable to use/ activate the plugin MP3 Music Player by Sonaar. I was informed by WordPress tech support; that the developer needs to adjust line 30 in the plugin's class-sonaar-music.php file so that the class name "Sonaar_Music" is changed to something else.
what doesnt work exactly? what error message do you have? We cant adjust the plugin files if we dont see the error ourselves
Max from the Sonaar.io Crew
We are attempting to activate the mp3 feature shown on the "Downbeat" theme's page. However, after attempting to activate the plugin we received the attached error message. The Wordpress tech support team informed me of the following "the developer needs to adjust line 30 in the plugin's class-sonaar-music.php file so that the class name "Sonaar_Music" is changed to something else."
Please, dont use the plugin MP3 Music Player by Sonaar WITH our Sonaar Theme because the player plugin is already built in in our sonaar thene. You dont need the free MP3 Music Player by Sonaar plugin if you use the Sonaar theme.
So make sure to deactivate MP3 Music Player by Sonaar
Thank you for your response. I deactivated the plugin however I'm still unable to use see the actual MP3 Player on my site.
Could you please provide me access to your wp-admin and I will gladly check the issue you have.
yes you can have access. What information do you need?
URL + Username + password of your wp-admin
https://wordpress.com/stats/day/chinamaconline.com + [email protected] + Letmein2019
Access does not work: https://d.pr/i/RstUrD
User: [email protected] (Capitalize C)
Password: Letmein2019$ (Capitalize L)
please see screenshot: https://d.pr/i/qbTbaY
In addition, we've setup an article here: https://sonaar.ticksy.com/article/12401/
Thank You very much, I did it! I see why you receive such high reviews!
By the way. if you have 30 seconds, feel free to rate our theme 5 Stars on TrustPilot. It's my little candy to offer great support to youSimple click this link, hit 5 stars and you're done.Thank you so much! I appreciate !!