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  Public Ticket #1823833
Page Load Errors happen Sporatically
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  • Eric started the conversation

    I am in the process of replacing WpBakery with Elementor. I am using the latest version of Sonaar 3.1.2 with Wordpress 5.0.1 and the Classic Editor Plugin.

    I was successful in recreating the homepage with Elementor and it seems to load better than before, however on the second page I attempted to recreate which was 'Artists'....I am noticing weird behavior when first loading the page:

    • Sometimes it loads with the css out of whack - reloading the page again fixes it. I would think it's a caching issue, but I turned off all caching and cleared browser cache but it persisted
    • When navigating to the Artists page from the menu, sometimes it will not even load and spit out errors in the console. I have added an attachment of theses errors. Then if I reload the page again it seems to fix it.

    I am using WpRocket as my cache and have been experimenting with settings and turning it off completely, but no luck.

  •  1,114
    Max replied

    Hi, 

    Is Elementor Sonaar Add-ons plugin is activated? ( go to wp-admin > appearance > install plugins if it's not installed yet) 


    If it doesn't work, please provide me access to your wp-admin 

    Thanks,


    Max from the Sonaar.io Crew

  •   Eric replied privately
  •  1,114
    Max replied

    Hi,


    I've checked the issue and yeah, I think the problem is that one of the page (photo) is using WPBakery and the other one is Elementor.

    When you switch FROM an Elementor page TO a WPBakery page, there is a JS issue.

    Could you try to recreate the photo page in Elementor and see if the issue persists?


    Thanks,


    Max from the Sonaar.io Crew

  • Eric replied

    Thank for your reply. Yes I will recreate the photos page with Elementor and test again. 

    How about in the case of the weird CSS. Sometimes on loading the Artists page and even coming from the Home page which is Elementor, I am still getting a weird CSS glitch. The spacing of the content is way off and the slider below it looks weird and mutated. This still occurs even when I turn off and clear any caching.

    Then if I refresh the page it goes back to normal. 

  •  1,114
    Max replied

    can you send me a screenshot of that issue?

    Thanks,


    Max from the Sonaar.io Crew

  • Eric replied

    Maybe it was a weird cache thing. So far now it's loading fine when going from Elementor page to Elementor page. I will update you when the photos page is redone with Elementor. Thank you!

  •  1,114

    Thanks,


    Max from the Sonaar.io Crew