I bought the pro version but can't see any additional features. I can't see widgets on the visual composer. I need to make audio player shows up when user clicks the play button. On the plugin's page music player screenshot different than what i have right now.
The pro version of the free plugin add the statistic functionality to the free plugin.
The footer and continuous player that you refer too is built in into our themes and is available only if you use our theme on your website. You cannot add that player on your current theme if it's not a Sonaar theme.
Oh, i've purchased this plugin because i saw the screenshot of the player on the plugin page. So, if i can't use that plugin why you put that screenshot there?
Im really sorry for the confusion. I've just refunded the item.
Im sorry if it couldnt meet your need. The screenshot is from our player that comes with all our WordPress theme and not from the standalone MP3 player plugin page.
As stipulated on the page you took the screenshot from, that audio player comes with all our sonaar theme: https://d.pr/i/OFJYMh
So for the inconvience, if you're interested, I can give you 15% discount on our all theme access which includes that player.
I bought the pro version but can't see any additional features. I can't see widgets on the visual composer. I need to make audio player shows up when user clicks the play button. On the plugin's page music player screenshot different than what i have right now.
Please, it is very urgent so please answer as soon as possible.
Best Regards,
Elmar Aliyev
Hi,
The pro version of the free plugin add the statistic functionality to the free plugin.
The footer and continuous player that you refer too is built in into our themes and is available only if you use our theme on your website. You cannot add that player on your current theme if it's not a Sonaar theme.
Thanks,
Max from the Sonaar.io Crew
Oh, i've purchased this plugin because i saw the screenshot of the player on the plugin page. So, if i can't use that plugin why you put that screenshot there?
How can i request a refund?
Thanks
Hello
Hi there,
Im really sorry for the confusion. I've just refunded the item.
Im sorry if it couldnt meet your need. The screenshot is from our player that comes with all our WordPress theme and not from the standalone MP3 player plugin page.
As stipulated on the page you took the screenshot from, that audio player comes with all our sonaar theme: https://d.pr/i/OFJYMh
So for the inconvience, if you're interested, I can give you 15% discount on our all theme access which includes that player.
Let me know in case you're interested.
Thanks,
Max from the Sonaar.io Crew