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  Public Ticket #1895855
Synced Podbean audio files not playing
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  • Mat Murray started the conversation

    My podcast is hosted on Podbean at http://thecomputergameshow.podbean.com/

    I've set up a cron job to sync my Podbean RSS feed with my new website, which is currently housed at http://s768150027.websitehome.co.uk/

    Episodes have synced, but the audio files from each episode have errors and are unable to play (see attachment)

    So, my questions:

    1. Is this relating to my system domain of http://s768150027.websitehome.co.uk/, which isn't https? I've got thecomputergameshow.com which is https, but I'm holding off using that until the site is ready to go.

    2. Is this an issue with Podbean?

    3. How can I fix this?

    Any help is greatly appreciated!

    Thanks,

    Mat.

  •  1,103
    Max replied

    Hi there,


    We have fixed this issue in our latest version (4.0). Make sure you are running Sonaar 4.0. 

    If you already use version 4.0, also make sure to go to wp-admin > Theme Options > General Settings and disable the "Real-Time Spectrum Analyzer on Audio Player".

    If it still doesnt work, please provide me access to your wp-admin.


    Thanks,


    Max from the Sonaar.io Crew

  • Mat Murray replied

    That worked! Thank you so much.

    Am I allowed to add another question to this thread? If so, how do I change each post image as shown in the attached image?

    The code is pulling an image from YouTube, apparently (see other attachments) but I'm not sure why that's the case or where I can edit that.

    Each post already has a featured image (see other attachment) which I want to keep for the artwork within the player, but I want a different piece of artwork for the post itself.

    Hope that's ok!

    Thanks,

    Mat.

  •  1,103
    Max replied

    Hi Mat,

    Could you please provide me access to your wp-admin and I will gladly check the issue you have.


    Thanks,


    Max from the Sonaar.io Crew

  •   Mat Murray replied privately
  •  1,103
    Max replied

    Fixed! I have set the load order of your media to load the featured image first. https://d.pr/i/KHrsXo

    Thanks,


    Max from the Sonaar.io Crew

  • Mat Murray replied

    Brilliant! Thanks ever so much!

  •  1,103
    Max replied

    you're welcome Mat!

    Thanks,


    Max from the Sonaar.io Crew