Okay
  Public Ticket #1936465
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  • Francisco Carlos started the conversation

    Good night.
    Friends, I'm in trouble. Sonaar Update. Error setting after update. THE MENU.
    1. Misaligned menu.
    2.Menu and Logo does not appear in notebook and mobile.

    My wordpress admin with login and password. Please, if possible, resolve yourself with gratitude. your client
    embrace and success.

    https://mensageiro.org/wp-admin

    Login : mensagei

    Password: 4aatQ V1rSF-09


  • Francisco Carlos replied

    Corretion Password.

    Good night.
    Friends, I'm in trouble. Sonaar Update. Error setting after update. THE MENU.
    1. Misaligned menu.
    2.Menu and Logo does not appear in notebook and mobile.

    My wordpress admin with login and password. Please, if possible, resolve yourself with gratitude. your client
    embrace and success.

    https://mensageiro.org/wp-admin

    Login : mensagei

    Password 4aatQ!V1rSF-09


  •  666
    Alexandre replied

    Hello Francisco,

    the login credential doesnt work.

    Thanks,


    Alexandre from the Sonaar.io Crew

  • Francisco Carlos replied

    New Password:


    https://mensageiro.org/wp-admin

    Login : mensagei

    u$8HC33X8AAkI2rD

  •  666
    Alexandre replied

    I have fixed the issue.

    Thanks,


    Alexandre from the Sonaar.io Crew

  • Francisco Carlos replied

    1. Only dekstop is not working. when active kaspersky. Unconfigured menu all vertically.

    2. Mobile 100% fixed.

    Thank you noble friend and for your great professional competence

    God bless you.

  • Francisco Carlos replied

    Detalhes

  •  666
    Alexandre replied

    Hello Francisco, 

    1- I m not aware bout Kaspersky. How do you activate this. I dont see any plugin installed with that name. Otherwise, if "kaspersjy" is not activated, do you still see the vertical menu issue? 



    Thanks,


    Alexandre from the Sonaar.io Crew