I have installed the APEX Theme locally so that I can complete my website before replacing the one I already have - sorry you cannot see it to help.
Q1. In the Music - Slider and the Music - Click and Play only one out of the three albums I have on there will play. Coincidently the album that does play when selected is the first playlist I created.
Q2. In the Music - List view how do I display my three albums and not the 3 demo albums?
Does any of the above matter if they display the continuous music player on the footer??
1) May I ask are many playlists are displayed in the slide? So, if I understand well the issue, when we click on the second or third playlist, it is always starting the first playlist? Right?
I have attached some pictures hopefully they are self explanatory (1 to 4 of 6 in this post and the other two in another)...
Only the one playlist plays. If you select either of the other 2 playlists neither of them displays the continuous music player at the bottom or plays. This occurs in both Music - Click & Play and also Music - Slider
The playlist that does play is actually the first playlist I created.
PS In the Music - List view how do I display my three albums and not the 3 demo albums?
Unfortunately I cant tell why some tracks dont play. I need to investigate your backend. Please contact me when your site is online. I hope you understand.
About the second issue: you should save all demos playlist as draft
Ok done that saved all demos as draft. I understand that its hard only having pictures to deal with.
The list view will only display multiples of the one album. In Elementor if i add the sonaar music player I don't get a choice of which release to add as per photo and it keeps putting the same one in - I have changed published dates to the same and also tried different published dates - your demo shows you can select the album when adding the music player I don't get that choice. Is there a setting somewhere I have missed??
Yes, if you click inside the "select playlist" field, your playlist list should appears. https://d.pr/free/i/Llk8Tk Are you sure your playlist are published? Can you provide a screenshot from the wp-admin>playlist? https://d.pr/free/i/y0QwsF
I have installed the APEX Theme locally so that I can complete my website before replacing the one I already have - sorry you cannot see it to help.
Q1. In the Music - Slider and the Music - Click and Play only one out of the three albums I have on there will play. Coincidently the album that does play when selected is the first playlist I created.
Q2. In the Music - List view how do I display my three albums and not the 3 demo albums?
Does any of the above matter if they display the continuous music player on the footer??
Leigh
Hello Leigh,
1) May I ask are many playlists are displayed in the slide?
So, if I understand well the issue, when we click on the second or third playlist, it is always starting the first playlist? Right?
2) Please take a look on our documentation here and please tell me if this help you.
https://sonaar.ticksy.com/article/12401/
Thanks,
Alexandre from the Sonaar.io Crew
I have attached some pictures hopefully they are self explanatory (1 to 4 of 6 in this post and the other two in another)...
Only the one playlist plays. If you select either of the other 2 playlists neither of them displays the continuous music player at the bottom or plays. This occurs in both Music - Click & Play and also Music - Slider
The playlist that does play is actually the first playlist I created.
PS In the Music - List view how do I display my three albums and not the 3 demo albums?
I have attached some pictures hopefully they are self explanatory (4 & 5 of 6 in this post)...
6 pictures in total
Leigh
Hello Leigh,
Unfortunately I cant tell why some tracks dont play. I need to investigate your backend. Please contact me when your site is online. I hope you understand.
About the second issue: you should save all demos playlist as draft
Thanks,
Alexandre from the Sonaar.io Crew
Ok done that saved all demos as draft. I understand that its hard only having pictures to deal with.
The list view will only display multiples of the one album. In Elementor if i add the sonaar music player I don't get a choice of which release to add as per photo and it keeps putting the same one in - I have changed published dates to the same and also tried different published dates - your demo shows you can select the album when adding the music player I don't get that choice. Is there a setting somewhere I have missed??
Yes, if you click inside the "select playlist" field, your playlist list should appears.
https://d.pr/free/i/Llk8Tk
Are you sure your playlist are published?
Can you provide a screenshot from the wp-admin>playlist?
https://d.pr/free/i/y0QwsF
Thanks,
Alexandre from the Sonaar.io Crew
Gday Alexandre,
attached are wp-admin>playlist and playlist selected and no playlist showing. I am running WordPress 5.1.1 would that make any difference?
I appreciate your time, its difficult when in two different countries and two different time zones.
Leigh
I think your theme Sonaar and the plugin elementor-for-sonaar are not up to date. Please update them to sonaar 4.1.5 and elementor for sonaar to 1.2
Thanks,
Alexandre from the Sonaar.io Crew
sonaar is at v4.1.5 and the child theme that I'm working with is v1.0
I am using the elementor plugin that came with the theme but as per attached jpeg its not v1.2 its v2.5.9 and the the elementor sonaar addons is v1.1
leigh
Hello Leigh,
I mean "Elemental Sonaar Addons" plugin. Please update it to 1.2
Thanks,
Alexandre from the Sonaar.io Crew
Ok sorry to bug you with a dumb question...
where do i find the update??? clicked on the visit plugin site etc and couldn't find it...
Please delete "Elemental Sonaar Addons" and go to wp-admin>appearance>install plugins
ti re-install it.
Thanks,
Alexandre from the Sonaar.io Crew
Thanks Alexandre that worked great... will raise another ticket later to get the click and play working with more than one album.
Thanks for your help - Leigh
You are welcome
Thanks,
Alexandre from the Sonaar.io Crew