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  Public Ticket #1951199
Demo content not in tools or zip
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Comments

  • Raf Cardenas started the conversation

    Hi, I purchased and downloaded the Sonaar theme Standup. I had no issues installing the theme and entering the license key. I'm looking to load the demo content. I tried Option 1 in the documentation, but the demo content is not in the zip file, so it is not appearing in tools like your video tutorial illustrates. We did not have the Iron demo importer plugin to delete. Therefore, I can't manually enter it as well as Option 2 suggests. Please advise, let me know if you need additional information.

  •  1,114
    Max replied

    Hi,

    Could you please provide me access to your wp-admin and I will gladly check the issue you have.

    Thanks,


    Max from the Sonaar.io Crew

  •   Raf Cardenas replied privately
  •  1,114
    Max replied

    And what is your URL so I can connect to your wordpress dashboard ? (yourdomain.com/wp-admin)


    Thanks,


    Max from the Sonaar.io Crew

  •  1,114
    Max replied

    When I go here http://rafcomedy.com/wp-admin I have this error message: https://d.pr/i/ve7kY4

    Thanks,


    Max from the Sonaar.io Crew

  • Raf Cardenas replied


    Try this, I just logged in as you without issue. Let me know!


    http://rafcomedy.com/wp-login.php?loggedout=true

  •  1,114
    Max replied

    Your jetpack plugin is blocking my IP (probably because im from another country).

    please deactivate that plugin or whitelist my IP: 

    76.67.207.11

    and

    162.144.20.94

    Thanks,


    Max from the Sonaar.io Crew

  • Raf Cardenas replied

    Just deactivated it.

  •  1,114
    Max replied

    Ok please check now.


    The issue you had is because the Iron Demo Importer plugin was not installed. I installed it by going to wp-admin > appearance > install plugin

    Then., I went to wp-admin > tools > demo content install and imported the StandUp theme demo.


    Enjoy.

    Thanks,


    Max from the Sonaar.io Crew

  • Raf Cardenas replied

    You may want to change your documentation...

    If you don't see the "Demo Content Install" under "Tools", go to WP-Admin > Plugins. Deactivate AND Delete "Iron Demo Importer" plugin. Then go to WP-Admin > Appearance > Install Plugins and install "Iron Demo Importer" again. Then refresh your browser. Now check if you can go to WP-Admin > Tools > Demo Content Install.


    While I appreciate the demo content being loaded, the "website is under construction" is gone. How do I get it back, I didn't want this published.

  •  1,114
    Max replied

    Hi Raf,

    thanks for your input. I've just changed the documentation to be more accurate.

    For the website under construction page, I strongly recommend to use a plugin such as this one: https://en-ca.wordpress.org/plugins/under-construction-page/

    it will allows you to fully work on your website when you are logged in your wp-admin and for those or are logged out, they will see the construction page.



    Thanks,


    Max from the Sonaar.io Crew

  • Raf Cardenas replied

    Love it! Thanks for the plugin tip and loading the demo content.

  •  1,114
    Max replied

    you are welcome.

    Thanks,


    Max from the Sonaar.io Crew