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  Public Ticket #1986263
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  • PagesAndPoets started the conversation

    I watched the video tutorials and even when it did not work, I contacted ipage support and had them do a fresh install of wordpress and then I got filezilla and uploaded directly to the theme folder for the site. Its not even showing up at all, no theme or anything after I uploaded every variation of anything that could be installed. Behind on a project and kind of stressing because this is the second theme we have had problems with now (first was from Envato) and its super stressful. Any help would be so greatly appreciated.

  •  669
    Alexandre replied

    We will be glad to help. 
    May I have a login credential to the wp-admin?
    And if possible a ftp acces? 

    Thanks,


    Alexandre from the Sonaar.io Crew

  •  669
    Alexandre replied

    I dont understand your issue. 
    Sonaar is installed. I can see theCrew design on you url.

    Thanks,


    Alexandre from the Sonaar.io Crew