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  Public Ticket #2008794
Elimentor Lightbox Not Working
Closed

Comments

  • Jonathan started the conversation
    May 13, 2019 at 10:54am

    Hi. I don't know if this is a bug with the theme's interaction with Elimentor, but when you close the Elimentor lightbox on an image, the page's content disappears. I wonder if you help with this?

  •  669
    Alexandre replied
    May 13, 2019 at 2:55pm

    Hi,

    The fix for this issue will be part of the next theme update. It will be probably released this week. 
    If you provide a administrator login credential to the wp-admin, I will be able to fix youyr site this right now.

    Thanks,

    Alexandre from the Sonaar.io Crew

  • Jonathan replied
    May 29, 2019 at 10:04pm

    Hi Alexandre,

    I've updated the theme to 4.2.1.1.

    This does not seem to fix the issue. Here's the page link. 

    https://www.griffithscomposer.com/anzca-repertoire-alan-griffiths/

    Clicking the sheet music opens the lightbox, but when you close the lightbox, the page disappears.


    Hop you can help.



  •  669
    Alexandre replied
    May 30, 2019 at 1:32pm

    Hi, 
    May I have a login credential to the wp-admin.

    Thanks,

    Alexandre from the Sonaar.io Crew

  •   Jonathan replied privately
  •  669
    Alexandre replied
    May 31, 2019 at 2:37pm

    I have fix it

    Thanks,

    Alexandre from the Sonaar.io Crew

  • Jonathan replied
    May 31, 2019 at 10:33pm

    Thanks. It does work now but the background gradient colour on the lightbox appears over the top of the image, so the image looks dark. Probably a problem with the z-index for the lightbox. Is this a problem with the theme or with Elementor?

  •  669
    Alexandre replied
    June 3, 2019 at 4:06pm

    Hi, 
    I dont see this issue.
    Are you talking about lightboxs on this page https://www.griffithscomposer.com/anzca-repertoire-alan-griffiths/ ?

    With browser are you using?

    Thanks,

    Alexandre from the Sonaar.io Crew