Hi there, when someone signs up for our mailing list on the website, it's not adding them to my mailchimp audience. Mailchimp API key is set up, is there something we missed? I did see this in Mailchimp, but don't see where to add it:
Some plugins and integrations may request your Audience ID.
Couple of things...under appearance, I don't have an option to install plugins.
In Plugins, there are 2 currently installed and activated: Elementor (V 2.5.15) and Elementor Sonaar Addons (V 1.2). Which one are your suggesting to install the next version of and what version is the latest? The plugin in site is yielding no results for Elementor Sonaar or any obvious combos. There are 26 pages of results for "Elementor". https://wordpress.org/plugins/search/+elementor/ Please advise.
You need to create a list in the mailchimp dashboard. Be sure your mailchimp account is well set. Please take a look if you have a notification about the "sender". If you need assistance about the mailchimp account setting, you can contact the mailchimp team.
No Audience ID is required. You can test with our API af6c96c81d24c66aa7431139c9f45511-us3
You will see it works. I have tested it on your site.
Please double check your API. You probably have already done this, but something have to be wrong in the mailchimp setting. You are the only customer with this issue. You should contact the mailchimp team.
Hi there, when someone signs up for our mailing list on the website, it's not adding them to my mailchimp audience. Mailchimp API key is set up, is there something we missed? I did see this in Mailchimp, but don't see where to add it:
Some plugins and integrations may request your Audience ID.
Typically, this is what they want: c88fb0f980.
Please advise, thanks in advance.
Hi,
To fix this issue you have to remove the elementor -for-sonaar plugin and go to wp-admin>appearance>install plugins to install the next version.
Thanks,
Alexandre from the Sonaar.io Crew
Couple of things...under appearance, I don't have an option to install plugins.
In Plugins, there are 2 currently installed and activated: Elementor (V 2.5.15) and Elementor Sonaar Addons (V 1.2). Which one are your suggesting to install the next version of and what version is the latest? The plugin in site is yielding no results for Elementor Sonaar or any obvious combos. There are 26 pages of results for "Elementor". https://wordpress.org/plugins/search/+elementor/ Please advise.
I m talking about Elementor Sonaar Addons
Thanks,
Alexandre from the Sonaar.io Crew
On https://wordpress.org/plugins/ there is no
Elementor Sonaar Addons, only MP3 Music Player by Sonaar. Please send me a link as to where I can download the plugin. Thanks in advance.
Please go to wp-admin>appearance>install plugins
https://rafcomedy.com/wp-admin/themes.php?page=tgmpa-install-plugins
https://d.pr/free/i/GmukM1
Thanks,
Alexandre from the Sonaar.io Crew
Can't logon with that link and do not have plugin option under appearance. Any other ways to download that Elementor for Sonaar plugin?
The option was not there because all plugins was installed.
I have removed Elementor Sonaar Addon
and i have re-install it.
the issue should be fixed
Thanks,
Alexandre from the Sonaar.io Crew
Hi there,
The Mailchimp connection is still not working.
Hi,
No list is selected https://d.pr/free/i/MrG42A
You need to create a list in the mailchimp dashboard. Be sure your mailchimp account is well set. Please take a look if you have a notification about the "sender". If you need assistance about the mailchimp account setting, you can contact the mailchimp team.
Thanks,
Alexandre from the Sonaar.io Crew
Our Mailchimp Audience list isn't displaying in the dropdown box. Please advise on what to explore where the break is.
Have you created a mailchimp audiance ?
https://www.google.com/search?q=mailchimp+create+audience&oq=mailchimp+create+au&aqs=chrome.1.69i57j0l5.9232j0j7&sourceid=chrome&ie=UTF-8#kpvalbx=_IKZ6Xe6aC8LH5gL_3IHwCw16
Thanks,
Alexandre from the Sonaar.io Crew
Yes, see attached. On the same screen, Mailchimp says:
Some plugins and integrations may request your Audience ID. Typically, this is what they want: c88fb0f980.
Does this need to be inputted somewhere?
No Audience ID is required. You can test with our API
af6c96c81d24c66aa7431139c9f45511-us3
You will see it works. I have tested it on your site.
Please double check your API. You probably have already done this, but something have to be wrong in the mailchimp setting. You are the only customer with this issue.
You should contact the mailchimp team.
Thanks,
Alexandre from the Sonaar.io Crew