Okay
  Public Ticket #2027140
permalinks
Closed

Comments

  • Oren started the conversation

    When I set the permalinks to "page name" it gets 404 errors on every page. When I set it to "posts" it works but I need it to work for pages for SEO.

  •  1,103
    Max replied

    Hi,

    Could you please provide me access to your wp-admin and I will gladly check the issue you have.


    Thanks,


    Max from the Sonaar.io Crew

  •   Oren replied privately
  •  1,103
    Max replied

    The username/password you have provided are incorrect. Please double-check on your end, try it first, and provide me with the correct access to your wp-admin.

    Thanks,


    Max from the Sonaar.io Crew

  •   Oren replied privately
  •  1,103
    Max replied

    Hi,

    it seems an issue with your own htaccess. please check if you have any rules in there. check with your hosting provider.

    Using the post name is usually the way to go (https://d.pr/i/E1znxV )and we use post name on every of our theme demos and it works fine. Please check with your webhosting to know whats wrong here. Im pretty sure its an issue with your htaccess but im not an expert so I cant really help on this.


    Thanks,


    Max from the Sonaar.io Crew

  • Oren replied

    I am the hosting provider. I tried deleting it completely it didn't work. What do you suggest I do?

    Other things:

    I do not want music to auto play
    I also am not getting any videos even though I set up youtube correctly.

  •  1,103
    Max replied

    Hi,

    For the issue with permalinks, here is what I did:

    - I activated another WordPress theme (twenty fifteen), which is a default wordpress theme.
    - I went to wp-admin > settings > permalinks and activated Post Name.
    - I tried to check a temporary blog post I did and received a 404 not found page.

    Which leads to the conclusion that the issue is related to your wordpress or server rather than the theme.
    Unfortunately, you will need to check with your hosting directly since the issue you have is there with any wordpress theme you are using, not only our theme.

    To turn off music to autoplay, edit your music player widget in elementor and turn the option off. See screenshot. https://d.pr/i/75WcU0

    For video youtube, I can see your video here: https://d.pr/i/tHxKdI please elaborate on the issue you have

    Thanks

    Thanks,


    Max from the Sonaar.io Crew

  • Oren replied

    Ok you can close thois