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  Public Ticket #2027435
The link you followed has expired. Please try again.
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  • vicki started the conversation
    May 28, 2019 at 1:34pm

    I am trying to upload the sonaar.zip through the wordpress install theme function and get the following:

    The link you followed has expired.

    Please try again.

    I have the max file size set to 1GB.  I can upload other large files with no issues.



  •  1,114
    Max replied
    May 28, 2019 at 3:01pm

    Hi,

    Could you please provide me access to your wp-admin and I will gladly check the issue you have.


    Thanks,

    Max from the Sonaar.io Crew

  •   vicki replied privately
  •  1,114
    Max replied
    May 28, 2019 at 7:36pm

    I cant access the login form. there is an htaccess login. can you remove this https://d.pr/i/Zlw6Vh ? perhaps this is related with your issue. 

    tell me when its done so I can login into your wordpress dashboard.

    Thanks,

    Max from the Sonaar.io Crew

  •   vicki replied privately
  •  1,114
    Max replied
    May 28, 2019 at 7:50pm

    It works but please give me access as administrator role.


    Thanks,

    Max from the Sonaar.io Crew

  •   vicki replied privately
  •  1,114
    Max replied
    May 28, 2019 at 8:12pm

    Seems an issue with your wordpress. Could you please install the theme manually by FTP? If you dont know how, please provide me access to your FTP and we will do it for you.

    Thanks,

    Max from the Sonaar.io Crew

  •   vicki replied privately
  •  1,114
    Max replied
    May 28, 2019 at 8:15pm

    yes


    Thanks,

    Max from the Sonaar.io Crew

  •   vicki replied privately
  •  1,114
    Max replied
    May 28, 2019 at 8:29pm

    here: https://d.pr/i/uYWDwg

    Thanks,

    Max from the Sonaar.io Crew

  •   vicki replied privately
  •  1,114
    Max replied
    May 28, 2019 at 8:46pm

    Great!

    Thanks,

    Max from the Sonaar.io Crew

  •   vicki replied privately
  •   vicki replied privately