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  Public Ticket #2058040
demo import doesn't show up
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Comments

  • kyohei started the conversation
    June 24, 2019 at 12:28pm

    today I install the sonaar 'moomchild' template.

    installation and activating worked.

    the problem is WP-Admin > Tools > Demo Content Install doesn't show up.

    Iron demo importer can't be activated when I looked at Appearance > install plugins even though I tried many times.

    Is there some server or php problem on my own?

    I'd like to have your answer for solution.


    thanks  

  •  667
    Alexandre replied
    June 25, 2019 at 4:25pm

    May I have a login credential to the wp-admin. 
    And please tell me which demo you want.

    Thanks,

    Alexandre from the Sonaar.io Crew

  •   kyohei replied privately
  •  667
    Alexandre replied
    June 25, 2019 at 6:39pm

    I dont have access to your admin url
    error 403

    Maybe IPs from other country are blocked

    Thanks,

    Alexandre from the Sonaar.io Crew

  •   kyohei replied privately
  •  667
    Alexandre replied
    June 26, 2019 at 7:18pm

    I removed and re-install the iron-demo-importer plugin. 
    Moonlight is now imported

    Thanks,

    Alexandre from the Sonaar.io Crew