Okay
  Public Ticket #2060044
Money back
Closed

Comments

  • Edward Moreta started the conversation
    June 25, 2019 at 11:22pm

    I will like to have my money back please, i purchase sonar music couple days ago and it didn’t work out for me. 

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  •  669
    Alexandre replied
    June 26, 2019 at 7:15pm

    Hello Edward,
    Perhaps I can assist you? We are pretty effective on support and helping our customers. We also have a live chat available opened from monday to friday

    Thanks,

    Alexandre from the Sonaar.io Crew

  • Edward Moreta replied
    June 26, 2019 at 7:27pm

    hello and then for responding 

    that’s the reason why I’m asking for help because It didn’t work out for me and I want my money back, can you help me with that, let me know thanks 

  •  669
    Alexandre replied
    June 26, 2019 at 8:06pm

    Yes of course we can refund you. 

    May I ask why Sonaar didn't work out for you? 

    Sorry if I m insist, but it is important for us to understand if something goes wrong with the customers experience.

    Thanks,

    Alexandre from the Sonaar.io Crew

  • Edward Moreta replied
    June 26, 2019 at 8:33pm

    you can asked me any questions that’s fine, I understand 

    Is too complicated for me I tried but is too overwhelming, I’m not tech savvy so I hope you understand, thanks 

  •  669
    Alexandre replied
    June 27, 2019 at 3:19pm

    No worries. 
    We understand.
    You have been refund.

    Thanks,

    Alexandre from the Sonaar.io Crew