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  Public Ticket #2064589
Mailchimp API entered but not recieving subscriptions
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  • Tom started the conversation
    June 30, 2019 at 3:36am

    Hi, I've pretty much finished designing my site now but I noticed that after setting up Mail Chimp account and entering the API that even know the mailing list is setup in the footer newsletter and says the correct mailing list name, it is not collecting email addresses. 

    I saw this post of the same issue: https://sonaar.ticksy.com//ticket/2008442/

    I am on Elementor Sonaar Addons 1.2 

    How/where do I download the 1.2.1 plugin from to update it?

  •  1,114
    Max replied
    June 30, 2019 at 3:57pm

    Hi,


    1) Please update your theme first. How do I update my theme ?

    2) When its up to date,  go to wp-admin > plugins > and deactivate AND delete Elementor Sonaar Addons

    3) Reinstall Elementor Sonaar Addons plugin by going to wp-admin > appearance > install plugins


    Thanks,

    Max from the Sonaar.io Crew

  • Tom replied
    July 3, 2019 at 3:01am

    Thanks. I followed your instructions and it's collecting emails properly now.

  •   Tom replied privately
  •  1,114
    Max replied
    July 3, 2019 at 12:59pm

    Hello Tom,

    thanks for your input. Yes, this still in our roadmap but we have not prioritized it yet. You can see the changelog and history of what we have worked on here: http://demo.sonaar.io/wp-content/themes/sonaar/changelog.txt

    The bug you mention you will be fixed as we are aware of it but we dont have a timeline at this time.

    thanks for your understanding.

    Thanks,

    Max from the Sonaar.io Crew