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  Public Ticket #2088722
theme did not download properly
Closed

Comments

  • William Tucker started the conversation
    July 21, 2019 at 11:01pm

    I bought and downloaded the theme.  When I imported it into WordPress it was blank.   Nothing showed on the screen.  I tried it again.  Same result. I've attached the screen shot

  •  1,103
    Max replied
    July 21, 2019 at 11:47pm

    Seem a conflict with a third party plugin. Have you deactivated all your existing plugins before activating the new theme? This is recommended. 


    Let me know. 


    Thanks,

    Max from the Sonaar.io Crew

  •  1,103
    Max replied
    July 21, 2019 at 11:49pm

    You can learn more about our theme and watch video tutorials to get started here: https://sonaar.io/video-tutorials/

    Thanks,

    Max from the Sonaar.io Crew