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  Public Ticket #2109719
plugin not working correctly with theme
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Comments

  • Mike Brown started the conversation

    I am using a plugin to display a logo gallery called Smart Logo Showcase. It is not loading correctly. Plugin support told me it is a conflict with Ajax loading and I should contact Sonaar support to solve the problem. Can you help? The problem occurs when I go to page https://lavaroomrecording.com/clients. I does not load fully and looks weird on mobile unless the page is refreshed and then it looks fine. How can this be resolved?

    Thanks,

    Mike

  •  1,103
    Max replied

    Hi, 

    If a third party plugin is not ajaxifed and don't work with a Ajax theme, and you really want to use that third party plugin, you can turn off ajax in the theme by going to wp-admin > theme options > general settings and disable ajax. By turning off ajax, you will also turn off the continuous audio player. 

    Thanks,


    Max from the Sonaar.io Crew