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  Public Ticket #2123912
RSS summary missing
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Comments

  • Jesse Williams started the conversation
    August 21, 2019 at 6:47pm

    I have your theme sonaar podcasting theme installed, and the feed is configured to have a description, but this is failing to appear in the RSS feed

    The following tags are not populated

    <itunes:summary/>
    <googleplay:description/>

    See screen cap.

    Please let me know what I'm missing?

  •  1,114
    Max replied
    August 21, 2019 at 6:50pm

    Hi Jesse,

    Could you please provide me access to your wp-admin and I will gladly check the issue you have.


    Thanks,

    Max from the Sonaar.io Crew

  •   Jesse Williams replied privately
  •  1,114
    Max replied
    August 21, 2019 at 7:16pm

    Umm, I could not login the first time, it says database error:  https://d.pr/i/uBvWyo

    Your server seems very very slow compared to the average of our users. Check with your web host to make sure you have a decent hosting plan and enough memory ressources.

    Perhaps some plugins slows down your site.

    Anyway, your issue seems fixed: https://d.pr/i/sl01Yr

    My guess is because you copied/pasted your description and it pasted some html code which broke the description field.

    Please write down your description directly into the textfield and let me know if it works.

    Thanks,

    Max from the Sonaar.io Crew

  •   Jesse Williams replied privately
  •  1,114
    Max replied
    August 21, 2019 at 7:24pm

    You are welcome Jesse

    Thanks,

    Max from the Sonaar.io Crew