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  Public Ticket #2138204
Audio does not play automatically
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Comments

  • Franklin Espinola started the conversation

    Hello,

    Congratulations for your theme, It's very nice. But I have the following problem. When loading the website, the audio does not play automatically.

    I disabled the option "Real-Time Spectrum Analyzer on Audio Player" and still doesn't work.

    This is the website URL: http://salvadorvoice.com

    What else can I do?

    Regards,

    Frank

  •  1,114
    Max replied

    Hi,

    Auto-play audio when your page loads is now banned by most desktop and mobile browsers including Chrome and Safari. This is what we call a "Auto-Play Policy". To play audio in a web browser, the user has to interact with the page before audio can play. Interactions is something like clicking a menu, a button, scroll down the page, etc.

    The closest thing you can do is to automatically fire the sticky footer player when the page load and then, users will have to click play. To do it, edit your page and select your playlist in the Music dropdown. See screenshot: https://d.pr/i/ouq7Ay

    You can read more about the Chrome browser policy here: https://www.theoplayer.com/blog/chrome-autoplay-policy-what-you-need-to-know


    Thanks,


    Max from the Sonaar.io Crew