Ive recently purchased the all themes package and ran into issues with installation. I would like an email with the XML files for all the current themes so i can manually install. Thank you.
Initially i received an error regarding the PHP zip module not being enabled for demo imports. Once i logged into cpanel and finally resolved, I attempt to install with no success. Ive followed the installation process verbatim by navigating to wordpress dashboard > tools > demo import and the screen does not load or change once a demo install button is pressed. Ive also logged into my cpanel and changed the max_execution_time from 30 to 600 just in case there was a load time error but im still unable to initiate any of the demo content. If you can review my dashboard / website and resolve and provide the process in how it was achieved, id greatly appreciate it. Ive created a login for you to do so.
Ive figured out the issue. Your themes will not install from mobile devices however once on a desktop the interface initiates the install. Is there a workaround for this given I will be doing a majority of my editing from an iphone or ipad.
Ive recently purchased the all themes package and ran into issues with installation. I would like an email with the XML files for all the current themes so i can manually install. Thank you.
Hi,
What is the error message you have exactly? Can you provide me access to your wp-admin and your ftp as well and I will check this issue for you.
Unfortunately, we don't have xml files for demo importation.
Thanks,
Max from the Sonaar.io Crew
Hello Maxine,
Initially i received an error regarding the PHP zip module not being enabled for demo imports. Once i logged into cpanel and finally resolved, I attempt to install with no success. Ive followed the installation process verbatim by navigating to wordpress dashboard > tools > demo import and the screen does not load or change once a demo install button is pressed. Ive also logged into my cpanel and changed the max_execution_time from 30 to 600 just in case there was a load time error but im still unable to initiate any of the demo content. If you can review my dashboard / website and resolve and provide the process in how it was achieved, id greatly appreciate it. Ive created a login for you to do so.
domain - http://jouceofficial.com/wp-admin
Temp Username - support
Temp Password - Password!
"password is case sensitive"
Hi,
Which theme demo you would like to have imported?
Also, can you provide me access to your ftp? Manual demo installation are done via ftp because it's faster.
Waiting to hear from you
Thanks,
Max from the Sonaar.io Crew
Ive figured out the issue. Your themes will not install from mobile devices however once on a desktop the interface initiates the install. Is there a workaround for this given I will be doing a majority of my editing from an iphone or ipad.
You can check the official requirements here: https://docs.elementor.com/article/38-requirements
Thanks,
Max from the Sonaar.io Crew