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  Public Ticket #2159465
Problems to get the content
Closed

Comments

  • Manuel started the conversation

    Dear sir, I'm experiencing some problems to get the content from the main menu tabs. Sometimes I have to click twice to get the content. It happens with both sites moaibookings.com and mo7ai.com and different sections (Artistas, Clubs, etc....)

    There's an attached file with a screenshot from "Artistas" from mo7ai.com 

    As you can see I can only see an image but the artists doesnt appear unless we click again on the Artistas Tab.


    Thanks

  •  1,103
    Max replied

    Hi,

    It looks like a JavaScript conflict.

    Could you try something for me? Please deactivate all your plugins except Elementor Sonaar Addon, Elementor, Essential Grid and Revolution Slider then see if the issue persists. If not, please reactivate your plugins one by one and see which plugin can cause the conflict.

    Tell me how it goes.

    Also, if for some reason a third party plugin cause conflict with our theme, its probably because the third party plugins is not AJAX Compatible. You can turn off AJAX page loading and its continuous player by going to wp-admin > theme options > general settings > and turn off Ajax loading. This will fix the conflict but you will loose the ajax loading.

    Thanks,


    Max from the Sonaar.io Crew