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  Public Ticket #2161100
Player not playing podcast
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Comments

  • CR started the conversation
    September 23, 2019 at 4:10pm

    I have my podcast loaded and I have read though the forum and tried the tips and tricks to get the site to play the shows but it will not. I have to add my own links from Buzzsprout with a plugin, because the show will not play with any of the players. Can you help me figure out what I have missed?

  •  1,114
    Max replied
    September 23, 2019 at 5:34pm

    Hi

    If you are streaming the songs from another server and the "play" does not work, please try to deactivate the real-time spectrum analyzer by going to WP-Admin > Theme Options > General Settings and disable the Spectrum Analyzer.

    Tell me if it works.

    Thanks,

    Max from the Sonaar.io Crew

  • CR replied
    September 25, 2019 at 3:33am

    I disabled the Spectrum Analyzer and the player still does not play the podcast. Any other ideas?

  •  1,114
    Max replied
    September 25, 2019 at 2:14pm

    Could you please provide me access to your wp-admin and I will gladly check the issue you have.

    Thanks,

    Max from the Sonaar.io Crew

  •   CR replied privately
  •  1,114
    Max replied
    September 25, 2019 at 2:43pm

    The settings (Spectrum Analyzer) here: https://d.pr/i/GhyQs8 was still ON. I disabled it and now it works.


    Thanks,

    Max from the Sonaar.io Crew

  • CR replied
    September 27, 2019 at 10:57pm

    Thank you for the help. I was able to get one of the shows to play and I can not get the other 2 shows to play. I also took a screen shot to show how I can download one of the shows and play that one, but the other two will not play. 

  •  1,114
    Max replied
    September 28, 2019 at 8:30pm

    Check your episode settings carefully. there is no track set for those 2 episodes. https://d.pr/i/pW46Kg

    Thanks,

    Max from the Sonaar.io Crew