Okay
  Public Ticket #2170253
Progress bar issue
Closed

Comments

  • Synthezx started the conversation

    Hello!

    Can you help me resolve my issue with progress bar in Sticky mode. For some reason it's not working properly.

  •  1,103
    Max replied

    I cant see the player: https://d.pr/i/ial9c8

    Thanks,


    Max from the Sonaar.io Crew

  •   Synthezx replied privately
  •  1,103
    Max replied

    Give me administrator role so I can check your settings and see whats wrong..


    Thanks,


    Max from the Sonaar.io Crew

  • Synthezx replied

    Ok, i changed your role

  •  1,103
    Max replied

    Alright, I have deleted the plugin and upload a fix.

    the issue you have is because your theme's bootstrap use a class (.progress) that we also use. 

    I have fixed it by adding 

    #sonaar-player .player .wavesurfer .progress {
        margin-bottom: 0px;
        background-color: unset;
    }

    in the plugin style.

    We will release an official plugin update next week

    Thanks,


    Max from the Sonaar.io Crew

  • Synthezx replied

    But it still does not work, except Opera browser (here all is ok). I tried Ghrome, Firefox, Android and iPhone:(

    And one more, in all browsers i can't see volume control https://imge.to/i/vq0KTC

  •  1,103
    Max replied

    What does not work? Have you cleared your browser cache? 

    Also, do you have the same issue if you activate another wordpress theme? 

    Thanks,


    Max from the Sonaar.io Crew

  • Synthezx replied

    Yes, cache was cleared, but in this theme plugin work improperly. I'm activated theme by default ('Twenty Nineteen') and plugin began to work fine. But i've tune all my stuff for 'Specia' template:(

  •  1,103
    Max replied

    Access does not work anymore. can you give me access again so I can check

    Thanks,


    Max from the Sonaar.io Crew

  • Synthezx replied

    Yep, sorry....i'm tried to solve my issue by myself...now you access restored...

    Thanks for you patient....

    Now I have done everything working (on localhost), but without a waveform .... I would really like for the wave to be displayed in the player https://imge.to/i/vqeQ1U

  •  1,103
    Max replied

    Hi,

    I've spent the last 45 minutes trying to find out whats the issue but there is something wrong with your theme and I dont know what is it seriously. Please contact the theme author directly. You can show theme our live demo so they can compare. Once sure thing is that it works with the other themes but not this one.


    Thanks,


    Max from the Sonaar.io Crew

  • Synthezx replied

    Ok...i'll try to set up a different theme....