Okay
  Public Ticket #2181613
Click and play not working
Closed

Comments

  • djinc started the conversation

    I am new to these themes and Elementor and have several issues. 

    Most importantly, one of the reasons I purchased the theme is the nice looking click and play template page, but it's not working on my site when pulling from soundcloud RSS. http://ricoscafepodcast.com/episodes/  

    Actually, none of the play buttons work beyond the main podcast player on the homepage (which I followed your instruction to disable the  Real-Time Spectrum Analyzer). 

    Please help! 

    Other general observations / questions:

    The site loads quite slowly and frequently doesn't fully load. 

    About 60-70% of the time, the podcasts under "Latest Episodes" don't load unless you refresh once or twice. 

    My "Podcast Episodes" page is often slow to load the main graphic.  

  •  1,114
    Max replied

    Hi there,

    I think there is an issue with your single quote into your podcast name: Rico's 

    Could you please provide me access to your wp-admin and I will gladly check the issue you have.

    For the site loading slowly, I did check google console and you have a 5MB image loading. this is huge. https://d.pr/i/y7K5VY

    We recommend images of 1600px width in jpg format. Please read this article about speed issues and optimizations: https://sonaar.ticksy.com/article/13839/


    Thanks,


    Max from the Sonaar.io Crew

  •   djinc replied privately
  •  1,114
    Max replied

    Ok it fixed. thanks

    Thanks,


    Max from the Sonaar.io Crew

  • djinc replied

    Maxime, thanks... I see where the fix was applied and working on the click and play "Podcast Episodes" page, but the play button is still not working for any of the Latest Episodes on the home page. 

  •  1,114
    Max replied

    Alright, please check now.


    Thanks,


    Max from the Sonaar.io Crew

  • djinc replied

    All good now, thank you!