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  Public Ticket #2199467
Soundwave not Displaying
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Comments

  • Rob Harvey started the conversation

    Hi Sonaar,

    Love the product. Just bought it earlier. The problem is when I have 2 copies of the player on the same web page you lose the soundwave from both of them. I've tested this on a completely new page and as soon as that second player  comes in the soundwave goes missing.

    Is this a known problem? I understand that I can utilise the sticky player and that's what I will have to do for now but it would be nice to be able to have the option to have at least 1 soundwave display with 2 players.

    At the moment I have a player at the top of the page for a demo of an album and then a player at the bottom that contains the whole album. Ideally the top one would display the soundwave but just having both players there means neither soundwaves are showing.

    In any case, love the product. I just wondered if there was a solution.

    Thanks

    Edit: Just to add, I've discovered that the soundwave only appears on the player lowest on the page. As soon as you drag one player from the top of a stack to the bottom the soundwave reappears. Sadly I want the soundwave on the top player.

  •  1,103
    Max replied

    Hi Rob,

    yes there is a known issue that we were not able to fix yet. When there is 2 player using the same playlist or tracks, there is an issue.

    Its on our roadmap but we dont have any ETA yet.

    Thanks,


    Max from the Sonaar.io Crew