on some sites with the Sonaar theme, like the example above, scrolling seems extremely difficult, especially on mobile iOS with Chrome or Safari. You have to "force push it". On desktop it seems buggy as well, especially on Safari, sometimes.
Hi Maxime! How are you? I didn't renew my license for awhile and now I remembered why after I did! Exactly this issue and it still hasn't been solved or unable to replicate on your end. On this new one for example: https://grizzly449.com/ You have to push real hard on the screen to be able to scroll down on iPhone. Once you change themes, it's gone.
Hard to believe this hasn't been caught before or why are we the only ones with this issue lol :)
No, other than it has been reported a few times over the last 12 months, nothing has changed. I keep forgetting to send login info of the site to get it checked, but I believe it's more something to do with the theme rather than anything installed. Every site we have the Sonaar theme installed has this issue.
@Ricardo, yes, that's probably a way to go about it, but that completely defeats the purpose of this time. There must be something faulty with it. The server has been checked.
that issue is because you have no footer set. (even an empty footer would work..) but currently, no footer is set in WP-Admin > Theme Options > Footer. Make sure to select one.
Hello,
on some sites with the Sonaar theme, like the example above, scrolling seems extremely difficult, especially on mobile iOS with Chrome or Safari. You have to "force push it". On desktop it seems buggy as well, especially on Safari, sometimes.
Thanks!
Richard
Hi,
I dont quiet understand what you mean. can you send me a short video?
Thanks,
Max from the Sonaar.io Crew
For scrolling down a page on an iPhone you have to push harder on the screen for it to react. Not sure how to film this....
Hey Maxime, I will try to present a film for this, next time I witness the issue. Thanks!
Waiting to hear from you,
Thanks,
Max from the Sonaar.io Crew
Hi Maxime! How are you? I didn't renew my license for awhile and now I remembered why after I did! Exactly this issue and it still hasn't been solved or unable to replicate on your end. On this new one for example: https://grizzly449.com/ You have to push real hard on the screen to be able to scroll down on iPhone. Once you change themes, it's gone.
Hard to believe this hasn't been caught before or why are we the only ones with this issue lol :)
Thanks in advance and take care,
Richard
Hi,
Could you please provide me access to your wp-admin and I will gladly check the issue you have.
Thanks,
Max from the Sonaar.io Crew
Any update on this one .. this is happening to me too on iPhone.
No, other than it has been reported a few times over the last 12 months, nothing has changed. I keep forgetting to send login info of the site to get it checked, but I believe it's more something to do with the theme rather than anything installed. Every site we have the Sonaar theme installed has this issue.
@Richard .. i disabled some of the effects and anchors and that seems to have helped. Will keep testing.
Im looking to disable the video motion effects when the page loads and will try that too.
@Ricardo, yes, that's probably a way to go about it, but that completely defeats the purpose of this time. There must be something faulty with it. The server has been checked.
Hi guys,
that issue is because you have no footer set. (even an empty footer would work..) but currently, no footer is set in WP-Admin > Theme Options > Footer. Make sure to select one.
You can create a footer in WP-Admin > Footers.
Tell me if it works.
Thanks,
Max from the Sonaar.io Crew
HI @Maxime, that did the trick, thank you! Have a great weekend!