Okay
  Public Ticket #2214146
Anchor.Fm podcast player
Closed

Comments

  • Aaron started the conversation

    This theme (StreamKings) would be amazing to rebuild our podcast network website www.goodlion.io 

    We tested it on 2 podcasts. One was from buzz sprout, the other was from anchor.fm, we imported both. Buzzsprout podcast works perfect on the sticky player at the Bottom. The anchor one does not. Major problem since most of our shows are on Anchor.

    Can you please help? From what we have seen, the RSS importer pulled the mp3 links properly into the show.

  •  1,103
    Max replied

    Hi,

    What is your Anchor RSS feed url ?

    Thanks,


    Max from the Sonaar.io Crew

  • Aaron replied

    https://anchor.fm/s/9a68afc/podcast/rss


    I tried it with multiple anchor RSS feeds though. 

    Also one detail to note: I am using a local desktop server in my testing. But the audio links that come with the demo work in the player, as do the buzzsprout rss podcast I imported. Only anchor RSS feeds seem to have a problem. 

  •  1,103
    Max replied

    Ok, it seems that Anchor's enclosure URL are a little bit different from other host.
    their encoding format stream URL is a bit weird:

    https://anchor.fm/s/9a68afc/podcast/play/8342226/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fproduction%2F2019-10-8%2F33431563-44100-2-3dfdf6959ac16.mp3

    For an unknown reason, they decode the first https:// trailing slashes, but they encode the other one to "https%3A%2F%2F"

    That said, our import script tries to re-decode the second trailing slashes and this cause an issue.


    We will try to patch this bug on our side and we will release a theme update soon.

    Thanks,


    Max from the Sonaar.io Crew

  • Aaron replied

    Ok, I understand that! Can we cancel our current account and use the money back guarantee for now? My bosses won't want me to use this theme if it doesn't currently work for our purposes, but once it gets fixed we'd be happy to purchase again! Love the idea, once it's working it'll be killer!

  •  1,103
    Max replied

    Hi,

    We have fixed it and we gonna release an update this week.

    In the meantime, if you give me access to your wp-admin, i can fix it directly for you



    Thanks,


    Max from the Sonaar.io Crew