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  Public Ticket #2217065
Revolution slider play button
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Comments

  • Nii started the conversation

    Hello, the play button on the revolution slider isn't playing my playlist.

    I added the appropriate code provided in the instructions but nothing takes place when you click. 

    I set action to play back and updated with my playlist id and title. 

    IRON.sonaar.player.setPlayer({ id:"2090", title:"Are You Havin' Fun Yet?" });


  •  1,114
    Max replied

    When i go to your website, I cant see the play button?

    Also, Im not really sure but the first thing I'd try is to remove the special caracter you have in the title of the JS call:

    IRON.sonaar.player.setPlayer({ id:"2090", title:"Are You Havin' Fun Yet?" });

    for

    IRON.sonaar.player.setPlayer({ id:"2090", title:"Are You Havin Fun Yet?" });

    (notice the ' character after the word Havin' )


    Thanks,


    Max from the Sonaar.io Crew

  • Nii replied

    I took it down because it wasn't functioning. I made the edits you suggested and still no play function

    This is the code I used

    IRON.sonaar.player.setPlayer({ id:"2090", title:"are you havin fun yet" })



  •   Max replied privately
  • Nii replied

    Yes 

    marleypitch.com/wp-admin

    username is: sonaar

    password is: themeassistance123

    Also if you could help make align it just like the theme demo would be great. 

    Once more thing is that I cant get place holder for the subscribe form to appear even though I coded it correctly in contact form 7

  •  1,114
    Max replied

    Ok, i change the JS call and now it works.

    For the alignment, I dont quiet understand. The slider looks exactly aligned as the demo, except on your website, there is no menu/header.

    For the place holder, where have you put the contact form shortcode exactly on your page? Where the contact form should appear?

    Thanks,


    Max from the Sonaar.io Crew

  • Nii replied

    Never meant about the alignment, I figured out how to make it responsive on mobile. But the contact form is in the footer, but its only one field which is meant to collect email. 

    Lastly, The button works great on desktop. However on mobile, it only activates the player, and only works once the audio is already playing. 


  •  1,114
    Max replied

    Hi Nii,

    Sorry, i've misunderstood. (my native language is french),

    I still dont quiet understand your question: But the contact form is in the footer, but its only one field which is meant to collect email...

    What are you expecting to show exactly? if you want to have more fields (eg: first name, last name), you must set it up in your mailchimp account, then they should show up in your contact form. see screenshot: https://d.pr/i/YUK4rv

     For the button play on mobile, it works fine here. Do you have the same issue with our theme demo?

    Make sure to clear your browser cache. If it does not work, let me know which phone you are using.


    Thanks,


    Max from the Sonaar.io Crew