Okay
  Public Ticket #2235959
mobile theme
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Comments

  • sunam started the conversation
    December 6, 2019 at 8:12am

    Themes do not apply properly to my mobile page

    https://ibb.co/cgLXkpT





    How do I mark a V on a submenu as shown in the photo?

    https://ibb.co/54gjrMq



  •  1,103
    Max replied
    December 6, 2019 at 2:23pm

    Hi,

    here it works fine. make sure to clear your browser cache.

    There is no option to mark a V on the submenu with our theme,.the screenshot you sent me comes from our custom website. its built custom.

    If you want to built a custom menu, perhaps check Elementor Pro's theme builder feature.


    Thanks,

    Max from the Sonaar.io Crew

  • sunam replied
    December 6, 2019 at 3:30pm

    Did you check on your phone?
    Not mobile mode in Chrome or Safari
    I checked it several times on my iPhone
    And i still see that screen
    This is not a cache problem

  •  1,103
    Max replied
    December 6, 2019 at 3:55pm

    Yes I check with my phone of course (using a Android Pixel 4). Do you have same issue with our theme demo ?

    Thanks,

    Max from the Sonaar.io Crew

  • sunam replied
    December 7, 2019 at 5:02pm

    I have contacted the hosting server bluehost.
    They said it's as strange as the page I saw.
    They ask to contact the theme site

    I would like to solve my problem
    Why the theme doesn't apply
    The same thing happens with my friends' mobile phones.
    I do not understand
    Can I see and solve my homepage?


    Page I look at
    https://ibb.co/dbhBNmT

    A page I decorated
    https://ibb.co/tmvQCcW

  • sunam replied
    December 8, 2019 at 4:51am

    해결했다

    Solved wp mobile plugin that didn't know when it was installed
    You have blocked the connection theme.

    I want to speed up homepage
    https://developers.google.com/speed/pagespeed/insights/
    I use it frequently but now it still appears on my mobile page.

    I don't understand that it worked fine when I left a question before.

  •  1,103
    Max replied
    December 9, 2019 at 3:52pm

    Hi,

    perhaps clear your browser cache, any cache plugin, or any CDN you are using from your hosting.


    Thanks,

    Max from the Sonaar.io Crew