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  Public Ticket #2237450
Player no longer working
Closed

Comments

  • Ed started the conversation

    Hello,

    Recently the player stopped working on the site, either the main player or the footer player. 

    I have made some changes in order to speed up the site recently. Are any of thee plugins know to be in conflict with the player?

    W3 Total Cache

    AMP (Accelerated Mobile Pages) - (the player doesn't appear at all on AMP pages)

    Imagify


    Thanks


    Ed

  • Ed replied

    As an update. I deactivated all of these plugins and it still doesn't work, so the challenge is something else I guess!

  • Ed replied

    Seems like the player hasn't been working since I upgraded to 4.8. Could this be the case?

  • Ed replied

    OK worked it out. Somehow the Enable Continuous Audio Player and AJAX was turned off.