Comments francesco started the conversationDecember 28, 2019 at 4:00pmHello today, at 4:30 pm (italian hour) I tried to buy Symphony Theme plus elementor add (total 128 $) , but the service doesn't work... Could you verify please? 1,103Max repliedDecember 28, 2019 at 5:02pmHello Francesco,Im sorry for the issue you have.From what I see, our website seems to be up and running. What error message do you have exactly? can you send me a full screenshot?Thanks, Max from the Sonaar.io Crew francesco repliedDecember 28, 2019 at 5:33pmNothing in particular. It just blocks at end of transition under the writing "Please Wait"I don't have received the confirmation mail 1,103Max repliedDecember 28, 2019 at 5:37pmAnd you are paying with credit card?Could you please try to buy the item separately? buy the theme only first. Let me how it goes.Thanks, Max from the Sonaar.io Crew francesco repliedDecember 28, 2019 at 5:51pmyes I can. But , I wouldn't risk paying twice for everything.Just make sure first that you didn't received already my payment form your web service, please.waiting. 1,103Max repliedDecember 28, 2019 at 5:54pmNo, we did not received any payments from youThanks, Max from the Sonaar.io Crew francesco repliedDecember 28, 2019 at 6:10pmI TRIED AGAIN. It doesn't work.it's 5 minutes blocked on https://sonaar.io/cart/PURCHASE TOTAL: $128.00PLEASE WAITIt usually needs more time or I have to cancel and try to buy the template first and than the Elementor Add? 1,103Max repliedDecember 28, 2019 at 6:14pmNo payment received. Which browser are you using? Perhaps try with a different browser such with Chrome, Firefox or Safari?Thanks, Max from the Sonaar.io Crew francesco repliedDecember 28, 2019 at 6:15pmyes....will be an idea....I'll try soonfrancesco repliedDecember 28, 2019 at 6:23pmokwas the browser.Thank youI hope everything will be perfect on your theme. I'll try to build my new web site for 2020keep in touchciao 1,103Max repliedDecember 28, 2019 at 6:26pmthank youalways use Chrome for your browser. its the best browser.You can learn more about our theme and watch video tutorials to get started here: https://sonaar.io/video-tutorials/Thanks, Max from the Sonaar.io Crew Sign in to reply ...
Hello
today, at 4:30 pm (italian hour) I tried to buy Symphony Theme plus elementor add (total 128 $) , but the service doesn't work...
Could you verify please?
Hello Francesco,
Im sorry for the issue you have.
From what I see, our website seems to be up and running. What error message do you have exactly? can you send me a full screenshot?
Thanks,
Max from the Sonaar.io Crew
Nothing in particular. It just blocks at end of transition under the writing "Please Wait"
I don't have received the confirmation mail
And you are paying with credit card?
Could you please try to buy the item separately? buy the theme only first. Let me how it goes.
Thanks,
Max from the Sonaar.io Crew
yes I can. But , I wouldn't risk paying twice for everything.
Just make sure first that you didn't received already my payment form your web service, please.
waiting.
No, we did not received any payments from you
Thanks,
Max from the Sonaar.io Crew
I TRIED AGAIN. It doesn't work.
it's 5 minutes blocked on https://sonaar.io/cart/
PURCHASE TOTAL: $128.00
PLEASE WAIT
It usually needs more time or I have to cancel and try to buy the template first and than the Elementor Add?
No payment received.
Which browser are you using? Perhaps try with a different browser such with Chrome, Firefox or Safari?
Thanks,
Max from the Sonaar.io Crew
yes....will be an idea....I'll try soon
ok
was the browser.
Thank you
I hope everything will be perfect on your theme.
I'll try to build my new web site for 2020
keep in touch
ciaothank you
always use Chrome for your browser. its the best browser.
You can learn more about our theme and watch video tutorials to get started here: https://sonaar.io/video-tutorials/
Thanks,
Max from the Sonaar.io Crew