Okay
  Public Ticket #2263205
Track durations
Closed

Comments

  • daniel benton-smith started the conversation
    January 6, 2020 at 8:14pm

    Hello Sir I hope you are well.

    By the way we are really enjoying your plugin!!!

    I have a small issue which hopefully you can help me with.

    On some of the track listings it does not show the track duration, which in turn misaligns the download buttons.

    I have checked the affected files as I thought maybe these were empty files and as such do not have a duration, but they all do.

    Do you know what the problem is?

    Many thanks

    Dan

  •  669
    Alexandre replied
    January 6, 2020 at 9:35pm

    Are you able to provide a login credential to the wp-admin?

    Thanks,

    Alexandre from the Sonaar.io Crew

  •   daniel benton-smith replied privately
  •  1,114
    Max replied
    January 7, 2020 at 3:17pm

    Hi,

    I recommend that you reencode the mp3 that have no duration time.

    From what I see, even WordPress does not recognize the time. I think the duration is missing from your ID3 tag in the mp3 directly. see video: https://d.pr/v/3KURWD

    Thanks,

    Max from the Sonaar.io Crew

  • daniel benton-smith replied
    January 7, 2020 at 3:35pm

    Hi - yes that did the trick.

    As always I appreciate your help.

    Many thanks