Okay
  Public Ticket #2267698
Strange checkbox in design
Closed

Comments

  • Mel started the conversation

    Hi there,

    Looking at my website from different devices browsers, I noticed that in Safari there is a strange unwanted checkbox (see attachment). I went to the editor and Elementor but can't find the cause.

    Can you tell me how to disable that?

    P.S. I recently opened a ticket about a bug in the theme. In just a few days you fixed it! Where I can publicly place a positive review about this?

  •  1,114
    Max replied

    Hello Mel,

    It seems that there is an image that is not found. On chrome, there is no such "missing image icon", but it does show on safari. Thats probably why you dont see the missing image neither when you edit your page with Elementor (because the image is just missing).

    Could you please provide me access to your wp-admin and I will gladly check the issue you have.


    Thanks,


    Max from the Sonaar.io Crew

  • Mel replied

    Hey Maxime,

    You were completely right. I used Safari to log in and was able to see a missing image and section. After deleting both everything looks great.

    Thanks for the context, as that way I can troubleshot this way in the future.

    Appreciate it!