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  Public Ticket #2281947
Problem with the music banner in the footer
Closed

Comments

  • Kameliya started the conversation

    Hi everyone,

    I have 2 problems with the mp3 music player plugin on https://kameliya-afshari.com/en/ :

    1- The music doesn't play automatically all the time on all the devices and the different browsers : I just put 1 song on 2 pages : home, biography in both French and English pages. It plays automatically on my computer but not on my phone on safari for example. Why ?

    2- The black banner with the soundwaves disappeared since the last theme update. I've just made the update, thinking it would help my 1st problem. But it got worse : the banner in the footer that shows the waves and the name of the song and artist, plus the pause sign disappeared. So the people can't even stop the music as they no longer see the banner and buttons, and they don't even know what I sing.

    Do you know why ?

  •  669
    Alexandre replied

    Bonjour,

    Puis-je fermer ce ticket puisque je vous ai répondu sur le Live Chat ?

    Thanks,


    Alexandre from the Sonaar.io Crew