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  Public Ticket #2286455
Event being moved to "Past Events" on the day of the event. "
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  • Jason Flores started the conversation

    Hello, I've used this great theme for a client's website which they have loved for their company but they have discovered a crucial issue with it.

    On the day of the event, the event automatically gets placed under "Past Events" and doesn't show up on "Upcoming Events' anymore. 

    I've played around with the time of event to see if putting it as a late start time (10PM, 11PM) keeps it under upcoming events but it doesn't seem to fix this issue of it being moved automatically into it being a past event. 

    I have it set so that only their "Upcoming Events" appear on their homepage and their upcoming + past events on a separate 'Events' page. 

    They need the event on the day of their show to remain on their home page (on the "Upcoming Events" list) as they have high conversion rates of people looking to purchase tickets the day of their events but this issue interferes with that since they won't see the event on their homepage.

    Any help to resolve this quickly is greatly appreciated!

  •  1,103
    Max replied

    Hi,

    Could you please provide me access to your wp-admin and I will gladly check the issue you have.

    Thanks,


    Max from the Sonaar.io Crew

  •   Jason Flores replied privately
  •  1,103
    Max replied

    Hi,

    make sure that your server's time zone are set correctly. https://d.pr/i/6usRY8

    Thanks,


    Max from the Sonaar.io Crew