i realize that this sounds redonkulous, but i cannot find the area to activate the theme.
- i keep seeing the banner to activate - i've manually added the URLs into my account - i've made sure that all of my spam blockers are disabled
...i'm not really sure what else is left to try.
worth noting:
- i am seeing a few errors in Chrome's console, that reference fontawesome (in a /dir location where the files do not exist. see attached screenshot) - i am using a WP MultiSite install, with subfolder setup
i thought about possibly activating the parent theme, but then noticed this error. again, to a file reference that doesn't seem to exist in the location
another note... i noticed that you have ACF built into your themes that are posted on ThemeForest, and i also noticed that it's built into Sonaar. I have their Admin Columns Pro plugin installed on this site (as well as all of my other sites). i didn't notice any changes when i disabled it on Sonaar, but i did notice that there was a conflict with ACF on your other themes.
not that this is the issue... but i'd like to mention that there might be something conflicting between the versions of ACF & ACP.
i figured out that it's WPMU's Defender (security) plugin. the odd part is that it was only activated. i hadn't even configured any of the security features yet.
hmmmm.... very odd. i'll reach out to their support and let them know.
when the plugin is setup, i can add those two lines into Defender's "ignore" area... but i find it rather odd that they'd be blocked before i even activated/configured any of its features. i hadn't done anything more than "network activate" the plugin... and that was all
i realize that this sounds redonkulous, but i cannot find the area to activate the theme.
- i keep seeing the banner to activate
- i've manually added the URLs into my account
- i've made sure that all of my spam blockers are disabled
...i'm not really sure what else is left to try.
worth noting:
- i am seeing a few errors in Chrome's console, that reference fontawesome (in a /dir location where the files do not exist. see attached screenshot)
- i am using a WP MultiSite install, with subfolder setup
i thought about possibly activating the parent theme, but then noticed this error. again, to a file reference that doesn't seem to exist in the location
Hello Shannon,
May I have a login credential to the wp-admin?
Thanks,
Alexandre from the Sonaar.io Crew
another note... i noticed that you have ACF built into your themes that are posted on ThemeForest, and i also noticed that it's built into Sonaar. I have their Admin Columns Pro plugin installed on this site (as well as all of my other sites). i didn't notice any changes when i disabled it on Sonaar, but i did notice that there was a conflict with ACF on your other themes.
not that this is the issue... but i'd like to mention that there might be something conflicting between the versions of ACF & ACP.
i figured out that it's WPMU's Defender (security) plugin. the odd part is that it was only activated. i hadn't even configured any of the security features yet.
hmmmm.... very odd. i'll reach out to their support and let them know.
my assumption is that it's blocking these 2 external requests:
https://unpkg.com/[email protected]/dist/vue.min.js
https://unpkg.com/vue/dist/vue.min.js
when the plugin is setup, i can add those two lines into Defender's "ignore" area... but i find it rather odd that they'd be blocked before i even activated/configured any of its features. i hadn't done anything more than "network activate" the plugin... and that was all
Im closing this ticket since we had a discussion on messenger about this. it will avoid duplication and confusion
Thanks,
Max from the Sonaar.io Crew