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  Public Ticket #2290579
Cannot find activation area
Closed

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  • Shannon Plaquet started the conversation

    i realize that this sounds redonkulous, but i cannot find the area to activate the theme.  

    - i keep seeing the banner to activate
    - i've manually added the URLs into my account
    - i've made sure that all of my spam blockers are disabled

    ...i'm not really sure what else is left to try.

    worth noting:

    - i am seeing a few errors in Chrome's console, that reference fontawesome (in a /dir location where the files do not exist.  see attached screenshot)
    - i am using a WP MultiSite install, with subfolder setup


  • Shannon Plaquet replied

    i thought about possibly activating the parent theme, but then noticed this error.  again, to a file reference that doesn't seem to exist in the location

  •  644
    Alexandre replied

    Hello Shannon, 

    May I have a login credential to the wp-admin? 

    Thanks,


    Alexandre from the Sonaar.io Crew

  •   Shannon Plaquet replied privately
  • Shannon Plaquet replied

    another note... i noticed that you have ACF built into your themes that are posted on ThemeForest, and i also noticed that it's built into Sonaar.  I have their Admin Columns Pro plugin installed on this site (as well as all of my other sites).  i didn't notice any changes when i disabled it on Sonaar, but i did notice that there was a conflict with ACF on your other themes.

    not that this is the issue... but i'd like to mention that there might be something conflicting between the versions of ACF & ACP.

  • Shannon Plaquet replied

    i figured out that it's WPMU's Defender (security) plugin.  the odd part is that it was only activated.  i hadn't even configured any of the security features yet.

    hmmmm.... very odd.  i'll reach out to their support and let them know.

    my assumption is that it's blocking these 2 external requests:
    https://unpkg.com/[email protected]/dist/vue.min.js
    https://unpkg.com/vue/dist/vue.min.js

    when the plugin is setup, i can add those two lines into Defender's "ignore" area... but i find it rather odd that they'd be blocked before i even activated/configured any of its features.  i hadn't done anything more than "network activate" the plugin... and that was all

  •  1,101
    Max replied

    Im closing this ticket since we had a discussion on messenger about this. it will avoid duplication and confusion

    Thanks,


    Max from the Sonaar.io Crew