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  Public Ticket #2290948
Blank Page when using "Coming Soon" Page with Elementor Canvas
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Comments

  • Robin started the conversation

    Hey there!

    I currently want to set up a "Coming Soon" page for my website.

    I was using the "Coming Soon" Page of the Apex Template and set everything up.

    When uploading, everything showed up, but there was that header and footer there with logo, about, contact, social media etc.

    I don't wanted that for sure, so I switched the site to "Elementor Canvas" mode, "removing" header and footer.

    Inside of Elementor everything showed up well, but when uploading to the site and visiting it, everything is blank:

    https://ravvensmusic.com

    It should look like:

    https://demo.sonaar.io/apex-elementor/under-construction-coming-soon-page/

    Also, when adding elements like pictures to the same site, the picture will show up after uploading.

    Is there anything I do wrong, because it seems that there's a problem with the coming soon template page, nothing of that template shows up in Elementor Canvas mode.

    Thanks for your help and all the best!

    Robin

  •  1,103
    Max replied

    Hi,

    Could you please provide me access to your wp-admin and I will gladly check the issue you have.


    Thanks,


    Max from the Sonaar.io Crew

  • Robin replied

    Yess. What email do you want me to add as admin?

  •  1,103
    Max replied

    [email protected]

    let me know the access here

    Thanks,


    Max from the Sonaar.io Crew

  • Robin replied

    I added you as admin,

    feel free to tell me if everything works:)

  •  1,103
    Max replied

    What is the username and password?

    Thanks,


    Max from the Sonaar.io Crew

  •   Robin replied privately
  •  1,103
    Max replied

    Hi,

    It's fixed now.


    Thanks

    Thanks,


    Max from the Sonaar.io Crew

  • Robin replied

    Hey Maxime,

    thanks for your help!

    It's working on my desktop device, but somehow not on my mobile device.

    Desktop is fine, mobile is still black screen..

    Do you know how to fix this too?

  •  1,103
    Max replied

    Please clear your browser cache on your mobile phone.

    Thanks,


    Max from the Sonaar.io Crew

  • Robin replied

    Awesome, works fine.

    Thanks for your help and all the best!

  •  2
    David Boll replied

    Hi Robin,

    This ticket is Public, so you shouldn't post admin login and password for everyone to see ;) 

    You should reset the password or delete the admin-account so that no one messes with you

    Take care! /David