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  Public Ticket #2298594
update of sonaar Elementor addons fails
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  • Eduard started the conversation
    February 12, 2020 at 8:18pm

    Hello, I updated to the newest versions of my sonaar theme, however, since then, there are warnings on the site and the elementor sonaar-addon can not be updated.

    The theme says it needs Elementor sonaar addons v. 1.9 but I have installed 1.2.1, so the theme deactivates it.

    When i delete the sonaar addons and try to install v1.9 manually after downloading the file, I get a wordpress error saying:

    "The remote plugin package consists of more than one file, but the files are not packaged in a folder. Please contact the plugin provider and ask them to package their plugin according to the WordPress guidelines."

    So I CANNOT install the new version of the sonaar Elementor addons. Please help. Thank you.


  •  1,114
    Max replied
    February 12, 2020 at 8:23pm

    Hi,

    thanks for reporting this. could you please try again, I think I've fixed it.


    Thanks,

    Max from the Sonaar.io Crew

  • Eduard replied
    February 12, 2020 at 8:35pm

    Hey Maxime, WOW this was fast.
    I tried again, and now it works.
    Thank you for fixing this. Another thing :
    Is it safe to update Elementor to v2.9.0 which just came out or is the theme not yet compatible with Elementor 2.9.0 ?

    Thanks !
    Eduard

  •  1,114
    Max replied
    February 12, 2020 at 8:52pm

    With every new version of plugins, I always recommend to test on a staging server first.

    More info: https://www.facebook.com/groups/Elementors/permalink/2550753515050419/

    Thanks,

    Max from the Sonaar.io Crew