Okay
  Public Ticket #2303891
Not playing external audio file
Closed

Comments

  • Jonathan started the conversation

    I have just installed the plugin and am attempting to setup my first playlist which is an external podcast hosted on podbean. I have put the correct external file into the options but the player is not working, it just spins.

  • Jonathan replied

    I got the regular playing working, however there is an issue with the sticky player.

  • Jonathan replied

    Also, none of the CSS for the miniplayer seems to be working.

  •  1,114
    Max replied

    Hi,

    The player does not play or show the soundwave because PodBean don't seem to allow connection from your domain name conversationsforlife.org Here is the error you have: https://d.pr/i/2g0hDU

    To generate the soundwaves, our javascript needs to have access to your stream server.

    You need to allow connection conversationsforlife.org on the podbean server which I doubt you will be able to add because you're not admin of PodBean. The other solution is to host the mp3 directly on your wordpress website.

    For the CSS could you please provide me access to your wp-admin and I will gladly check the issue you have.


    Thanks,


    Max from the Sonaar.io Crew

  •   Jonathan replied privately
  •  1,114
    Max replied

    It wont be fixed because it would still stream it from your podbean account. Its because we are fetching the MP3 through Javascript (to generate the soundwave). Most "standard" plugin dont use javascript to fetch the mp3.



    Thanks,


    Max from the Sonaar.io Crew

  •  1,114
    Max replied

    The only solution if you want to use our product is to use our theme. Because with our theme, we generate a "fake" soundwave so we dont have cors policy issue as we do with the plugin

    Thanks,


    Max from the Sonaar.io Crew

  •   Jonathan replied privately
  •  1,114
    Max replied

    No, this is only the dev api

    Thanks,


    Max from the Sonaar.io Crew

  • Jonathan replied

    I uploaded the audio file natively and still have no mini player displaying and no wave. Since the mp3 is now native, shouldn't the wave graphic display? I also still cannot see many elements of the mini player and I do not know why.

  •  1,114
    Max replied

    Where can i see the player where you uploaded the mp3 locally? whats the url

    Thanks,


    Max from the Sonaar.io Crew

  • Jonathan replied

    It's ok, I think i will go with a different option. Thank you for your help.

  •  1,114

    Thanks,


    Max from the Sonaar.io Crew