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  Public Ticket #2317557
What can be safely deleted from theme to make room on server?
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  • Paul Munger started the conversation

    Hello,

    My site is still badly messed up after I mistakenly upgraded Elementor to the 2.9.3 version and now my account is over the limit of 500MB on the host.  So we are trying to discard anything in the theme or demo that is NOT needed.  Can anyone please advise what folders/items/images/pages can be safely discarded from the theme of Sonaar or Sonaar child in order to free up more disk storage space?  Specifically, the host said there is a "fw-backup" folder that is taking up 180 MB of space in

    /public_html/wp-content/uploads/fw-backup  .  Can that be thrown away without worry to break something in the theme?  Thank you as we are stuck.


  •  667
    Alexandre replied

    Hello Paul, 
    In the "includes" folder, you can remove the "plugins" folder but first copy it as backup. 

    Thanks,


    Alexandre from the Sonaar.io Crew

  • Paul Munger replied

    Hello Alexandre,


    Thank you for your reply, however, I'm even more confused now than before.  First of all, I tried to make a backup and it says

    • 12 mins ago Archive Zip: Cannot close the zip file

    So it was not successful apparently and I don't know how to fix that.


    Then I tried to find an "includes" folder.  In the cPanel File Manager  on the top right it says "Search all your files"  and then in the text box I typed "includes".  Results?  It lists all these below, but I don't know which one to choose, or even if it is safe to delete  "plugins" folder since I could not make a backup.  Please advise which one:

    /public_html/wp-content/themes/sonaar/includes

    /public_html/wp-content/themes/sonaar/includes/sonaar-music/includes

    /public_html/wp-content/themes/sonaar/includes/merlin/includes

    /public_html/wp-content/plugins/iron-demo-importer/includes

    /public_html/wp-content/plugins/iron-demo-importer/includes/Unyson/framework/core/components/extensions/manager/includes

    /public_html/wp-content/plugins/iron-demo-importer/includes/Unyson/framework/extensions/backups/extensions/backups-demo/includes

    /public_html/wp-content/plugins/iron-demo-importer/includes/Unyson/framework/extensions/backups/includes

    /public_html/wp-content/plugins/iron-demo-importer/includes/Unyson/framework/extensions/update/includes

    /public_html/wp-content/plugins/iron-demo-importer/includes/Unyson/framework/includes

    /public_html/wp-content/plugins/iron-demo-importer/includes/Unyson/framework/includes/option-types/icon-v2/includes

    /public_html/wp-content/plugins/iron-demo-importer/includes/Unyson/framework/includes/option-types/wp-editor/includes

    /public_html/wp-content/plugins/elementor-for-sonaar/includes

    /public_html/wp-content/plugins/elementor/includes

    /public_html/wp-content/plugins/essential-grid/admin/includes

    /public_html/wp-content/plugins/essential-grid/public/includes

    /public_html/wp-content/plugins/essential-grid/includes

    /public_html/wp-content/plugins/updraftplus/includes

    /public_html/wp-content/plugins/revslider/includes

    /public_html/wp-content/plugins/contact-form-7/admin/includes

    /public_html/wp-content/plugins/contact-form-7/includes

    /public_html/wp-content/uploads/fw-backup/tmp/f/themes/sonaar/includes

    /public_html/wp-content/uploads/fw-backup/tmp/f/themes/sonaar/includes/sonaar-music/includes

    /public_html/wp-content/uploads/fw-backup/tmp/f/themes/sonaar/includes/merlin/includes

    /public_html/wp-content/uploads/fw-backup/tmp/f/plugins/iron-demo-importer/includes

    /public_html/wp-content/uploads/fw-backup/tmp/f/plugins/iron-demo-importer/includes/Unyson/framework/core/components/extensions/manager/includes

    /public_html/wp-content/uploads/fw-backup/tmp/f/plugins/iron-demo-importer/includes/Unyson/framework/extensions/backups/extensions/backups-demo/includes

    /public_html/wp-content/uploads/fw-backup/tmp/f/plugins/iron-demo-importer/includes/Unyson/framework/extensions/backups/includes

    /public_html/wp-content/uploads/fw-backup/tmp/f/plugins/iron-demo-importer/includes/Unyson/framework/extensions/update/includes

    /public_html/wp-content/uploads/fw-backup/tmp/f/plugins/iron-demo-importer/includes/Unyson/framework/includes

    /public_html/wp-content/uploads/fw-backup/tmp/f/plugins/iron-demo-importer/includes/Unyson/framework/includes/option-types/icon-v2/includes

    /public_html/wp-content/uploads/fw-backup/tmp/f/plugins/iron-demo-importer/includes/Unyson/framework/includes/option-types/wp-editor/includes

    /public_html/wp-content/uploads/fw-backup/tmp/f/plugins/elementor-for-sonaar/includes

    /public_html/wp-content/uploads/fw-backup/tmp/f/plugins/elementor/includes

    /public_html/wp-content/uploads/fw-backup/tmp/f/plugins/essential-grid/admin/includes

    /public_html/wp-content/uploads/fw-backup/tmp/f/plugins/essential-grid/public/includes

    /public_html/wp-content/uploads/fw-backup/tmp/f/plugins/essential-grid/includes

    /public_html/wp-content/uploads/fw-backup/tmp/f/plugins/updraftplus/includes

    /public_html/wp-content/uploads/fw-backup/tmp/f/plugins/revslider/includes

    /public_html/wp-content/uploads/fw-backup/tmp/f/plugins/contact-form-7/admin/includes

    /public_html/wp-content/uploads/fw-backup/tmp/f/plugins/contact-form-7/includes

    /public_html/wp-includes

    /public_html/wp-admin/includes

  •  667
    Alexandre replied

    Hi there, 

    I was talking about this folder /public_html/wp-content/themes/sonaar/includes
    But dont delete it. The folder you can delete is /public_html/wp-content/themes/sonaar/includes/plugins.
    In this folder you can find the wpbakery, essential grid and Slider revolution installation files. You only need those files to install those plugins. 
    You can also delete /public_html/wp-content/uploads/fw-backup folder, but be aware you will loose all backup you have done through the wp-admin>tools>backup.

    Thanks,


    Alexandre from the Sonaar.io Crew

  • Paul Munger replied

    Thank you for that clarity.  I took those steps and it worked!  Issue solved.

  •  667
    Alexandre replied

    Great! 

    You are welcome

    Thanks,


    Alexandre from the Sonaar.io Crew

  • Paul Munger replied

    Hello,


    Having Trouble again with enough room on server.  I'm trying to delete all the old backups which are taking up 133.74 MB of space.  When I go to make a backup that I can download and store before deleting all old backups,  I get this error message:

    Files Export: Failed to copy: /home/thehomes/public_html/wp-content/themes/sonaar/languages/sonaar/sonaar.pot

    How do I resolve this issue and make my backup, so I can then delete all the old backups and get disk space back.


    Thanks,

    Paul

  •  667
    Alexandre replied

    Hello Paul,

    I dont undestand clearly the issue here.
    Which backup tool are you using? 
    I will help if I can, but I not sure you have contacted the right support team. 
    This is more related to the webhosting.

    Thanks,


    Alexandre from the Sonaar.io Crew

  • Paul Munger replied

    Thanks Alexandre, 

    Ok, so you may be right that I need to contact someone else, I just don't know who to go to for help and it's very frustrating to be stuck without assistance. So at the very least I do appreciate you taking the time to reply. Under Wordpress, it says Tools in the menu on the left side of screen, then under there it says Backup.  I don't know what backup tool it is.  How would I find out? I also can't update Wordpress.  I'm doing all this to try and backup all content from the website, which includes Sonaar theme and child, plus all content, but I can't backup and thus can't avoid the space overage costs I'm accruing monthly.

  •  667
    Alexandre replied

    Hello Paul,

    This backup tool you are using come from the iron-demo-importer plugins.
    This is not the best backup tool. This plugin goal is more about importing demo content.  

    I dont understand why you want to do backup before deleting other backups files. 
    You are saying you want to remove those backup files because you dont have enough space memory on your server.
    Maybe you dont have enough space to create a new backup. 

    So export your last backup, and delete all of them.
    And retry to do your backup. 

    But you should contact your webhost provider. They probably already have a better backup system.

    Thanks,


    Alexandre from the Sonaar.io Crew