I have just installed the Sonaar theme and suddenly received the following error message: "There has been a critical error on your website. Please check your site admin email inbox for instructions."
I contacted my hosting provider and they told me the problem was a result of having PHP 7.3 installed. What PHP version should I use? Thanks
Please deactivate all your plugins except Elementor Sonaar Addon, Elementor, Essential Grid and Revolution Slider then see if the issue persists. If not, please reactivate your plugins one by one and see which plugin can cause the conflict.
I have just installed the Sonaar theme and suddenly received the following error message: "There has been a critical error on your website. Please check your site admin email inbox for instructions."
I contacted my hosting provider and they told me the problem was a result of having PHP 7.3 installed.
What PHP version should I use?
Thanks
php 7.3 is fine.
Please deactivate all your plugins except Elementor Sonaar Addon, Elementor, Essential Grid and Revolution Slider then see if the issue persists. If not, please reactivate your plugins one by one and see which plugin can cause the conflict.
Tell me how it goes.
Thanks,
Max from the Sonaar.io Crew
Thanks!
The problem was that Unyson Backup requires PHP Zip module but it was not enabled on my server.
I have enabled it and now PHP 7.3 is working