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  Public Ticket #2340367
Error Loading Demo
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Comments

  • Bear started the conversation

    Trying to load the demo for Sonaar theme. 

    I am hosting at WP Engine, and in order to load the demo had to do it in a staging environment. 

    http://bearastronot.staging.wpengine.com/

    Instal of the theme went fine, and I am installing on a previous environment, basically want to replace my current website with a fresh new look and feel. I have a ton of music files etc. in the database, and not sure if this is causing the error. 

    The Demo begins to load fine, but seems to be catching up on the database restore. I have tried numerous times and always get error: 

    Maximum execution time of 29 seconds exceeded in /nas/content/staging/bearastronot/wp-includes/class-wp-image-editor-imagick.php on line 363


  •  1,101
    Max replied

    Hi,

    Your max execution time limit for your staging server does not seems to be high enough (currently set at 30 seconds). while it takes around 600 seconds to import the theme demo. Please raise this limit. You can ask your web hosting to raise it for you as they have total control of your server.



    Thanks,


    Max from the Sonaar.io Crew