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  Public Ticket #2345692
Popup Builder metabox not displayed on Pages, I can't make shortcode trigger popup OnLoad
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  • Abel Bascunana started the conversation

    Hi guys,

    I recently purchased your wonderful them and i'm have some issues (i'll open separate tickets).

    The theme that i'm using is Beats -  Music Producer and DJ Wordpress Theme.

    On this one, i'm trying to trigger a popup during the page loading. In this case, i'm trying to display a Subscription Popup during the Home page load (but i'd like to trigger it in any page). The popup is made with Popup Builder free version.

    After I create the popup with Popup Builder, i got a shortcode.

    I go to Pages, and at the end of the page there should be a metabox to activate the popup on load, but the metabox is not there. It seems an incompatibility issue with the theme.

    According to the forum support at Popup Builder:

    1) On load – available via shortcode, or metabox under the page/post (free)
    [sg_popup id="1" event="onload"][/sg_popup]
    .

    As i can see no metabox, i tried using the shortcode by copy&pasting it to a Paragraph box. The paragraph box if after the static menu, and after six other paragraph fields. 

    The exact line I used is:[sg_popup id="3879" event="onload"][/sg_popup]

    Looking for answers, it seems it could be a timing thing, but not sure: https://stackoverflow.com/questions/53895255/how-can-i-call-a-plugin-shortcode-from-within-a-function-with-theme-functions-ph#comment94636692_5389525

    I've programmed in C# but i'm not an expert. Let me know what steps should I take to edit the code if needed. 

    Le me know if you need more info.

    Thanks in advance.

  •  1,103
    Max replied

    Hi,

    I can see a popup here: https://d.pr/i/tCJave


    Have you check with the author of the plugin whats wrong with it ? Also, do you have the same issue when you activate a default theme ?

    Thanks,


    Max from the Sonaar.io Crew

  • Abel Bascunana replied

    Sorry for the delay, I switched to Popup Maker. 

    Thanks for the replay.


    Abel