Okay
  Public Ticket #2352315
Downloadable products
Closed

Comments

  • Charles M started the conversation

    My customers are order downloadable products and are receiving a error message "unable to insert download log entry in database" Can you tell me if I installed this theme incorrectly or does it not work well with woocommerce .

  •  1,114
    Max replied

    Hi,

    We have a lot of users that use WooCommerce (almost everyone use it).

    Could you please enable WP_Debug on your website and see if you have any PHP error message on the page that you see the message unable to insert download log entry in database

    Thanks,


    Max from the Sonaar.io Crew